How to Whitelist Emails
Ensure Proper Delivery
We at ProMarketing wants to help make sure your emails are getting delivered to you! In order to help ensure proper delivery of emails to your inbox, you can add senders of legitimate emails to your Whitelist, also called the Approved or Safe Sender list. Click below to view instructions on how to do whitelist emails for several popular Internet Service Providers and email companies. *
*Note that we are not an email client like Gmail or Outlook. We send emails for customers through our platform. This guide is designed to help you keep emails from being moved to the spam folder.
AOL Mail
1. Click Contacts in the right toolbar.
2. Click Add Contact.
3. Enter info@promarketing.net.au and additional information if you wish.
4. Click Add Contact button in the popup to finish.
Comcast Xfinity
1. Sign into your My XFINITY account.
2. At the top right, click the Mail icon to reach your inbox.
3. Click the Address Book tab.
4. Click New Contact on the left sidebar.
5. Add info@promarketing.net.au
6. Click Save to save the contact.
Earthlink
1. Click the Address Book button in the blue Web Mail bar at the top of the screen.
2. Click the Manage Domains button at the top of the page. The list of allowed 3. domains will open.
3. Click the Add button.
4. Type the Company (Domain) in the text field (e.g., promarketing.net.au).
5. Click Allow This Company (Domain).
Gmail
1. Open an email from the sender that you want to whitelist.
2. Click on the little down-pointing-triangle-arrow next to “reply.”
3. Click Add info@promarketing.net.au to contacts list to finish.
Apple Mail
1. Click info@promarketing.net.au in the header of the message you’re viewing.
2. Click Add to finish.
NetZero
1. Click the Address Book tab on the top menu bar.
2. Click Contacts.
3. Click Add Contact.
4. Enter info@promarketing.net.au and additional information if you wish.
5. Click Save to finish.
Yahoo Mail
1. Open the email message from the sender you want to add to your address book.
2. Click Add to contacts next to info@promarketing.net.au
3. On the Add Contact popup, add additional information if needed.
4. Click Save to finish.
Windows Live Hotmail
1. Open an email from the sender that you want to whitelist.
2. Click Add to contacts next to info@promarketing.net.au to finish.
Microsoft Outlook 2003
1. Open the email message from the sender you want to add to your address book.
2. Right-click Click here to download images in the gray bar at the top of the message.
3. Click Add Sender to Senders Safe List to finish.
Microsoft Outlook 2007
1. Right-click on the email you received (in the list of emails).
2. Click Junk E-mail.
3. Click Add Sender to Safe Senders List to finish.
Microsoft Outlook 2010
1. Click the Home tab.
2. Click Junk.
3. Click Junk E-mail Options.
4. Click Safe Senders.
5. Click Add.
6. Enter info@promarketing.net.au and additional information if you wish.
7. Click OK to finish.
Mac Mail
1. Click Address Book .
2. Click File.
3. Click New Card.
4. Enter info@promarketing.net.au and additional information if you wish. .
5. Click Edit to finish.
Mozilla Thunderbird for PC
1. Click Address Book.
2. Make sure Personal Address Book is highlighted.
3. Click New Card. This will launch a New Card window that has 3 tabs: Contact, Address & Other.
4. Under Contact, enter info@promarketing.net.au and additional information if you wish.
5. Click OK to finish.
Mozilla Thunderbird for Mac
1. Click Address Book.
2. Make sure Personal Address Book is highlighted.
3. Click New Card. This will launch a New Card window that has 3 tabs: Contact, Address & Other.
4. Under Contact, enter info@promarketing.net.auand additional information if you wish.
5. Click OK to finish
iOS Devices – iPad, iPhone, iPod Touch
1. On any message, tap the sender and add to either a new contact or an existing contact:
Android Devices
1. On any message, tap the sender icon then tap the [ + ] at the bottom of the screen as shown below:
